Why it matters
"Roof problem" covers everything from a slipped tile to a full re-roof
A one-line enquiry doesn't tell you whether it's water coming through the ceiling right now or someone planning a re-roof for later in the year, so every message needs a reply just to work out how fast to move. Treat an urgent leak like a standard quote request and you lose the customer to whoever answers the phone, treat a re-roof enquiry as urgent and you're rushing a job that needed proper measuring up first.
How it could work for you
Urgency sorted before you even pick up
Enquiro's flow asks straight away whether it's an active leak or a planned job, roof repair, re-roof, or guttering, then a few details on the property and roof type. Leaks flag as urgent in your dashboard, quote requests come through with enough detail to book a proper measure-up, no more guessing which message to answer first.
Example enquiry
“A homeowner has noticed a damp patch spreading on their bedroom ceiling after last night's storm and wants someone out urgently.”
Job types on this form
Emergency leak repair · Full re-roof · Roof repair · Guttering / fascias · Roof inspection
What Enquiro captures
- • Job type: Emergency leak repair
- • Description: "Damp patch on bedroom ceiling, appeared after last night's storm, getting bigger"
- • Urgency: active leak, needs attention today
- • Location and contact: full address, phone, best time to call
Lands on your WhatsApp as
Your Business
online
New enquiry: Emergency leak repair "Damp patch on bedroom ceiling, appeared after last night's storm, getting bigger" From: D. Hargreaves Phone: 07700 900143 Location: NG1 5FS
No website? Put your QR code:
- On the ladder rack or side of the van
- On a card posted through doors near a current re-roof job
- On your Google Business profile, for the panic search after a storm
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Get a Roofing Quote
Tell us what's happened and how urgent it is
What kind of job is it?