Why it matters
A distressed phone call is not the fastest way to get the details
Someone calling after a flood or a fire is often too shaken to explain clearly what's happened, whether it's safe to stay in the property, or whether their insurer has already been contacted, so the call runs long just to establish the basics. Meanwhile the water's still spreading or the smoke damage is setting in, and every extra minute makes the job bigger.
How it could work for you
The essentials, captured calmly, before you call back
Enquiro's flow asks what's happened, fire, flood, or water damage, whether the property is currently safe, and whether insurance is involved. It gives you the picture before you even dial, so your first call is about mobilising a response, not starting from zero with someone who's had a very bad day.
Example enquiry
“A homeowner's washing machine has flooded the kitchen and it's spreading into the hallway, and they're not sure whether to call their insurer first.”
Job types on this form
Flood / water damage · Fire damage restoration · Smoke damage cleanup · Emergency drying · Insurance assessment visit
What Enquiro captures
- • Job type: Flood / water damage
- • Description: "Washing machine burst, kitchen and hallway flooding, water still coming up through the floor"
- • Urgency and safety: is the property currently safe, is water still spreading
- • Insurance status and contact: insurer if known, name, phone, address
Lands on your WhatsApp as
Your Business
online
New enquiry: Flood / water damage "Washing machine burst, kitchen and hallway flooding, water still coming up through the floor" From: S. Kowalski Phone: 07700 900142 Location: B1 1AA
No website? Put your QR code:
- On the side of the emergency response vehicle
- On a card left with loss adjusters and insurance brokers you work with
- On your Google Business profile, for the middle-of-the-night search
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Emergency Restoration Callout
Tell us what's happened and we'll respond fast
What kind of job is it?