Why it matters
"My hot tub's not working" could mean five different faults
A hot tub or pool that's "not working" might mean it won't heat, the pump's making a noise, the water's gone cloudy, or it won't switch on at all, and each of those needs different parts and different expertise. Without knowing the make, model, and symptoms up front, you're either asking a string of questions over the phone before you'll book a visit, or turning up on site without the part you needed and having to come back.
How it could work for you
Make, model, and symptoms, before you load the van
Enquiro's flow asks whether it's a service, repair, or installation, then the make and model where the customer knows it, and a description of the fault or what's needed. You arrive with a genuine idea of what you're dealing with, so more jobs get fixed on the first visit instead of the second.
Example enquiry
“A homeowner's hot tub won't heat up and they'd like it looked at before the weekend.”
Job types on this form
Hot tub repair · Hot tub servicing · Water treatment · Pool servicing · Installation or setup
What Enquiro captures
- • Job type: Hot tub repair
- • Description: "Inflatable model, pump runs but water won't heat, purchased about two years ago"
- • Location: postcode
- • Contact: name, phone, availability this week
Lands on your WhatsApp as
Your Business
online
New enquiry: Hot tub repair "Inflatable model, pump runs but water won't heat, purchased about two years ago" From: M. Ferris Phone: 07700 900137 Location: GU9 7LA
No website? Put your QR code:
- On your van, seen by neighbours while you're on a nearby job
- On a card left after every service, for when the next fault crops up
- On a sticker at local hot tub or pool supply shops where owners already go for chemicals
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Book a Hot Tub or Pool Engineer
Tell us the make, model, and what's wrong
What kind of job is it?