Why it matters
Every enquiry lands in the same inbox, urgent or not
Someone locked out on their doorstep and someone thinking about upgrading their locks next month send you the exact same kind of message on a generic contact form. If you're on a job, you might not see either for an hour, and by then the locked-out customer has rung three other locksmiths and gone with whoever picked up first. You need to know instantly which enquiries are genuinely urgent, and a plain form gives you no way to tell.
How it could work for you
Urgency is the first question, not the last
The flow asks straight away whether it's an emergency lockout or routine work, so a genuine callout stands out immediately instead of sitting in a queue with quote requests. For non-urgent enquiries, it captures the lock type and what's needed, a change, an upgrade, a spare key, so you can respond with a proper quote rather than a callback just to ask.
Example enquiry
“A tenant has locked themselves out of their flat and needs someone urgently.”
Job types on this form
Emergency lockout · Lock change · Security upgrade · Key cutting · UPVC door or window repair
What Enquiro captures
- • Job type: Emergency lockout
- • Description: "Locked out of flat, front door only, no spare key held by anyone nearby"
- • Location: postcode
- • Contact: name, phone, currently on site
Lands on your WhatsApp as
Your Business
online
New enquiry: Emergency lockout "Locked out of flat, front door only, no spare key held by anyone nearby" From: J. Fenwick Phone: 07700 900132 Location: E14 9RL
No website? Put your QR code:
- On your van, so it's visible to anyone standing outside a locked door
- On a sticker by the till at a hardware shop you supply keys through
- On the invoice or receipt left after every callout, for next time
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Get a Locksmith Out Fast
Tell us what's happened and we'll get moving
What kind of job is it?