Why it matters
A wine stain and an annual clean aren't the same job
One customer needs someone out today because red wine's soaked into the lounge carpet, another just wants their whole house done at some point this month. What's being cleaned also changes the job entirely, a sofa needs different kit and time to a hallway carpet, but a generic message just says "need my carpets cleaned" with no rooms, no items, and no sense of how urgent it actually is.
How it could work for you
The details that separate an emergency from a routine job
The flow asks what's being cleaned, carpet, rug, upholstery, or a specific stain, and how many rooms or items are involved, right at the start. You can see immediately whether this is a same-day stain job or a routine booking that can wait for a normal slot, and price it properly either way.
Example enquiry
“A customer spilled red wine on their lounge carpet at a dinner party the night before and wants someone out this week.”
Job types on this form
Carpet cleaning · Upholstery / sofa cleaning · Rug cleaning · Mattress cleaning · Stain removal (specific)
What Enquiro captures
- • Job type: Stain removal (specific), marked urgent
- • Description: "Red wine stain, about A4 size, lounge carpet, happened last night"
- • Location: postcode
- • Contact: name, phone, preferred day
Lands on your WhatsApp as
Your Business
online
New enquiry: Stain removal (specific), marked urgent "Red wine stain, about A4 size, lounge carpet, happened last night" From: K. O'Sullivan Phone: 07700 900112 Location: G1 1XQ
No website? Put your QR code:
- On the van, so a passing neighbour can book their own clean
- On a card left after a job, for the next spill or the next allergy season
- Through a local letting agent partnership, for end of tenancy referrals
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Get a Cleaning Quote
Tell us what needs cleaning and we'll sort a price
What kind of job is it?