Why it matters
Half the callout is guesswork before you even arrive
"My washing machine's not working" could mean a dead motor, a blocked filter, or a five-minute reset. Without knowing the appliance, the brand, and what it's actually doing, you're either quoting a flat callout fee and hoping, or turning up without the part you needed, then coming back a second time. That second visit costs you a slot you could have filled with a proper job.
How it could work for you
The details that tell you what to bring
Enquiro asks what kind of appliance it is, the brand if the customer knows it, and a short description of the fault, before it asks anything else. You get a real picture of the job in one notification, so you can quote a callout with more confidence and, more often than not, bring the right part on the first visit instead of the second.
Example enquiry
“A customer's fridge has stopped cooling overnight and they're worried about the food inside spoiling.”
Job types on this form
Washing machine repair · Oven / cooker repair · Fridge / freezer repair · Dishwasher repair · Tumble dryer repair
What Enquiro captures
- • Job type: Fridge / freezer repair, marked urgent
- • Description: "Fridge is warm, freezer still cold, started overnight, Bosch, about 6 years old"
- • Location: postcode
- • Contact: name, phone, earliest available slot
Lands on your WhatsApp as
Your Business
online
New enquiry: Fridge / freezer repair, marked urgent "Fridge is warm, freezer still cold, started overnight, Bosch, about 6 years old" From: D. Whitfield Phone: 07700 900109 Location: EH1 1BB
No website? Put your QR code:
- On the side of your van, so anyone who spots you on a job can book their own repair
- On the service report or invoice left behind, so the same customer comes back next time something breaks
- On a sticker left on the appliance itself once it's fixed, so it's the first thing they see if it plays up again
How it looks
The first thing your customer sees
Your own hosted page, with your logo and colours, no website required.
Book an Appliance Repair
Tell us what's playing up and we'll get an engineer out
What kind of job is it?